For the leadership at The Ada News:

I want to highlight a brief performance and bring to your attention the terrific assistance I received from one of your professionals — Lisa (and shame on me for not getting her last name).

I called Ada News this morning, 580-310-7505, to renew my brother’s subscription to your paper. Lisa answered the call. I asked several questions. Lisa answered them all quickly, thoroughly and to the point. Great information that avoided wasting my time with information I did not need or want. A very “high throughput” conversation. It was a very brief, to the point, pleasant and productive conversation.

I appreciate her professionalism, her level of knowledge and her respect for my time. She represents Ada News very well.

Just wanted to take a moment to let you know and to highlight the great performance of one of your own.

Roger Standfield

Oceanside, California

Eric Swanson was the City Hall and general assignment reporter for The Ada News from 2012 to 2020.

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