OKLAHOMA CITY — Rachel Smith, with Citizens Bank of Ada, recently completed the Oklahoma Bankers Association Operations School in Oklahoma City.
Smith was among 32 attendees of the school, which was held Nov. 18-22 at the OBA Harris Event Center.
The OBA Operations School, conducted annually, prepares junior-level operations managers to manage effectively and efficiently operations functions within a bank. Students develop a thorough understanding of key operations areas, develop and apply analytical skills, strengthen management skills in relations to human resource planning and motivational techniques, study regulatory and competitive factors that affect banking and learn about state-of-the-art banking technologies.
The OBA conducts more than 70 educational programs and seminars each year, which reach more than 5,000 bankers across the state. The Association represents approximately 200 banks across the state and serves as the primary advocate for the banking industry. It’s also heavily involved in fraud training and prevention as well as legal and compliance services and communications for its member banks.